FantasticMR > 14/05/2018, 11:30
oooo > 15/05/2018, 00:40
FantasticMR > 15/05/2018, 11:30
oooo > 19/05/2018, 15:11
(15/05/2018, 11:30)FantasticMR Wrote:(15/05/2018, 00:40)oooo Wrote: Anything known about the reason why we seem to lose service every weekend?
Annoyingly it's a problem with the provider since they have moved to a new system. We have however messaged them and made them aware that these drops in broadcast can't keep happening.
oooo > 19/05/2018, 23:32
(19/05/2018, 15:11)oooo Wrote:Saturday 23:30 and in spite of me looking in every few hours, no PassieXXX stream to be seen.(15/05/2018, 11:30)FantasticMR Wrote:(15/05/2018, 00:40)oooo Wrote: Anything known about the reason why we seem to lose service every weekend?
Annoyingly it's a problem with the provider since they have moved to a new system. We have however messaged them and made them aware that these drops in broadcast can't keep happening.
Well, it must be Saturday, because right now ( 15:08 ) PassieXXX is just a blank box with a smattering of garbled audio. It was working OK this morning and probably up till about 13:00.
And of course, I've tried it on multiple devices accross windows and Linux and different browsers.
Please give the guys 'at source' a gentle poke with a cattle prod. Do they have Service Level Agreements? because this ought to cost them just as it costs us and might cost you.
No doubt, it will be Monday before you progress this, by which time there might be no obvious problem. That does not make it less annoying for us paying customers.
Regards,
JJ
FantasticMR > 21/05/2018, 12:18
oooo > 15/06/2018, 23:36