Hi, I upgraded to VIP earlier but after the payment screen I just got a spinning circle on a black background saying "please wait"
The payment left my account but i've not had the points added or the VIP status added.
I've raised a trouble ticket but had no response

Ive had exactly the same issue mate and apparantly the CS team only work Mon-Fri which is completely pointless when you have VIP shows on a weekend! Ill now miss what i wanted to watch so they can just refund the damn money|!

Lol. Same thing happened again this month. Can you get this sorted please?

Hi, looking into it now, will make sure your VIP gets added asap.

(27/09/2017, 13:03)dVIOUS Wrote: Hi, looking into it now, will make sure your VIP gets added asap.

well done fella

gold star!

Hi, same thing happened again today. Can this get sorted please?

(05/07/2018, 13:17)romanbignob Wrote: Hi, same thing happened again today. Can this get sorted please?

All sorted