VIP not showing (resolved)

VIP not showing (resolved)
VIP not showing (resolved)

Clive. > 01/06/2018, 11:18

Hello this is Cann, why does it not now show I am a vip customer it was ok earlier.
RE: VIP not showing

FantasticMR > 01/06/2018, 11:32

Hi Cann,

Seems like there is a gremlin somewhere in your account but I will get it sorted.
RE: VIP not showing

Clive. > 01/06/2018, 11:40

Thanks
RE: VIP not showing

FantasticMR > 01/06/2018, 11:53

Hi Cann,

We've looked at your account and it says that you have not yet repurchased the VIP package after it ran out this morning.
RE: VIP not showing

Clive. > 01/06/2018, 11:58

(01/06/2018, 11:53)FantasticMR Wrote: Hi Cann,

We've looked at your account and it says that you have not yet repurchased the VIP package after it ran out this morning.

Hi this is strange it automatically renew on 2nd each month which is do tomorrow. To my knowlege I have not requested for it to be cancelled.

Thanks Cann
RE: VIP not showing

FantasticMR > 01/06/2018, 12:08

(01/06/2018, 11:58)Cann Wrote:
(01/06/2018, 11:53)FantasticMR Wrote: Hi Cann,

We've looked at your account and it says that you have not yet repurchased the VIP package after it ran out this morning.

Hi this is strange it automatically renew on 2nd each month which is do tomorrow. To my knowlege I have not requested for it to be cancelled.

Thanks Cann

Hi Cann,

Am sending you a PM.
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