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• RE: vip

  tony2907 > 12/12/2018, 08:41

  Thanks guys there are still a lot of problems going on with recordings on thai chat and its about time it was sorted out or a refund issued Not only this but the perv-cam outrage is still not sorted Dont RTV believe in maintenance???

• RE: vip

  tony2907 > 12/12/2018, 08:46

  I'm sorry cov kid once you've lost a recording you are very unlikely to find it again At the moment most of the recordings are corrupt and its not worth recording until this has been sorted out

• RE: vip

  GrandDuke > 12/12/2018, 10:06

  Covkid was asking where his recording had gone on the 2nd December which is before all videos stopped working on the evening of the 6th December. At the time of his recording, a Thai Chat video should have been produced if he had recorded that channel. But as we all know, many videos have gone missing anyway even when there are no major issues, so there was still no guarantee that he would have one.
  
  If however he had recorded any other channel, then there would definitely not be any video saved, as only Thai Chat could be recorded at that time.

• RE: vip

  GrandDuke > 12/12/2018, 10:10

  It is ironic that you ask if RTV actually ever do any maintenance Tony, when in fact this current major problem we have with recordings only started when they announced that they HAD carried out some maintenance of the recording function. Thai Chat recording worked fine before it was enhanced but now nothing.
  
  When I worked in IT we had an ages old motto, If it ain't broke, don't fix it, for this very reason. The risk of making things worse is always considerable without exhaustive testing before implementation, which is very costly.

• RE: vip

  FantasticMR > 12/12/2018, 12:41

  (12/12/2018, 10:10)GrandDuke Wrote: It is ironic that you ask if RTV actually ever do any maintenance Tony, when in fact this current major problem we have with recordings only started when they announced that they HAD carried out some maintenance of the recording function. Thai Chat recording worked fine before it was enhanced but now nothing.
  
  When I worked in IT we had an ages old motto, If it ain't broke, don't fix it, for this very reason. The risk of making things worse is always considerable without exhaustive testing before implementation, which is very costly.

  
  With all of this knowledge, you could work for RampantTV. Of course you'd probably come off as a sanctimonious, know it all prick in person too so would fall at that hurdle.
  
  
  Anyways, tube is sorted.

• RE: vip

  parkaner > 12/12/2018, 15:29

  (12/12/2018, 12:41)FantasticMR Wrote: Anyways, tube is sorted.

  
  

• RE: vip

  mark.s.. > 14/12/2018, 06:25

  nothing to do with vip, but I got a message from rampant via email saying "a request for support has been created and assigned ticket no.   xxxxxx.  a representative will follow up as soon as poss." Does anyone know what this means? Can't recall asking for anything except  the usual postings in help section. Have I hit an incorrect button or perhaps reached the limit of complaints/queries in "help"

• RE: vip

  mark.s.. > 14/03/2019, 09:23

  I [not for 1st time] am confused. promotion keeps popping up showing vip special , half price. it is the same promo as last month, even still calling it 'valentines day' special. is this occurring again, or is it a mistake? can't read the small print. if it is valid, i'll take up offer again, but don't know code or expiry date. I should have posted this query in 'help' section, but admin  are prob sick of me asking so many questions.

• RE: vip

  ReturnOfDeMac > 14/03/2019, 10:59

  (14/03/2019, 09:23)mark.s.. Wrote: I [not for 1st time] am confused. promotion keeps popping up showing vip special , half price. it is the same promo as last month, even still calling it 'valentines day' special. is this occurring again, or is it a mistake? can't read the small print. if it is valid, i'll take up offer again, but don't know code or expiry date. I should have posted this query in 'help' section, but admin  are prob sick of me asking so many questions.

  
  Hi Mark,
  
  This was a mistake, it's been removed now, sorry for the inconvenience.  

• RE: vip

  mark.s.. > 14/03/2019, 11:16

  (14/03/2019, 10:59)danniii Wrote:

  (14/03/2019, 09:23)mark.s.. Wrote: I [not for 1st time] am confused. promotion keeps popping up showing vip special , half price. it is the same promo as last month, even still calling it 'valentines day' special. is this occurring again, or is it a mistake? can't read the small print. if it is valid, i'll take up offer again, but don't know code or expiry date. I should have posted this query in 'help' section, but admin  are prob sick of me asking so many questions.

  
  Hi Mark,
  
  This was a mistake, it's been removed now, sorry for the inconvenience.   

  
  no worries. thanks for your quick response danniii
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