• Options
• Login
• Desktop Style
• Recent Posts
• Most Popular

Reply From Support

• Reply From Support

• Reply From Support

  kingfred2017 > 18/02/2019, 19:17

  Hi All
  How long does it normally take to get a reply from support ? i emailed them them a few days ago about an issue with tokens and the model said to contact support, she contacted support also about the problem.
  any help greatly appreciated.
  kingfred2017

• RE: Reply From Support

  FantasticMR > 18/02/2019, 19:55

  Hi King Fed,
  
  We'll get this sorted for you and make sure that you receive a reply tomorrow.

• RE: Reply From Support

  kingfred2017 > 18/02/2019, 23:13

  Thx FantasticMR
  kingfred2017

• RE: Reply From Support

  ReturnOfDeMac > 19/02/2019, 10:22

  (18/02/2019, 23:13)kingfred2017 Wrote: Thx FantasticMR
  kingfred2017

  
  Hi @kingfred2017 
  
  Please could you email support@rampant.tv with your issue? (You can forward your previous email) as we found some issues with our ticket system that should now be fixed, we want to make sure your tickets are picked up in the future.
  
  Apologies for the inconvenience.
  
  Thank you

• RE: Reply From Support

  kingfred2017 > 19/02/2019, 19:49

  ok thank you

• RE: Reply From Support

  kingfred2017 > 19/02/2019, 19:54

  i've forwarded my original email to you, i look forward to your reply
  thx
  kingfred2017

• RE: Reply From Support

  FantasticMR > 19/02/2019, 22:04

  (19/02/2019, 19:54)kingfred2017 Wrote: i've forwarded my original email to you, i look forward to your reply
  thx
  kingfred2017

  
  Hi Kingfred,
  
  Have you received a mail from us to say a ticket for your issue has been set?

• RE: Reply From Support

  kingfred2017 > 20/02/2019, 19:42

  Hi
  Thank you for your help, this is now resolved.
  thanks again
  
  kingfred2017
• Next Oldest Next Newest