I tried to renew my VIP membership yesterday but it didnt go through. I tried this twice and can see that I have two payments due to be taken as per my mobile banking app.
Please can these be cancelled as I am going away for a few weeks and will renew after at a later date.
Thanks in advance
RE: Payment collection error
FantasticMR > 19/10/2016, 18:37
Hi Mate, We'll get this sorted for you.
RE: Payment collection error
tightsfanjack > 23/10/2016, 15:14
One has gone through now mate so can the duplicate amount just be returned to my card please.
RE: Payment collection error
FantasticMR > 23/10/2016, 19:46
Hi Jack, this was being looked into. Any duplicate payments will be returned. I'll drop you a message tomorrow with is all sorted.
RE: Payment collection error
tightsfanjack > 24/10/2016, 07:42
Nice one thank you. This can be closed then if needed.
Cheers again.
RE: Payment collection error
tightsfanjack > 29/10/2016, 07:48
Any news? cheers.
If the process hasn't been started, may as well add it on as credits instead as I am back from being away now. cheers