good after noon can someone on rampant tv customer service explain why my vip is not working as have payed for this I await a full reply please

(28/11/2019, 14:28)SHERRIFFOFNOTTINGHAM987 Wrote: good after noon can someone on rampant tv customer service explain why my vip is not working as have payed for this I await a full reply please

Hi sherriffofnottingham987​,​

Apologies, your VIP diamond access should be restored.

We're very sorry for any inconvenience.