ReedeFox > 07/11/2019, 12:56
Quote:I was going into hospital the next day, which was Erica’s birthday, so we decided to have her treat the night before and she wanted KFC.
I put this address in but my phone is linked to my old address… so it somehow changed to that one, but left both house numbers.
The delivery driver rang me because he had gone to the previous address.
I realised what had happened and explained to him I was really sorry.
I asked if he could still deliver it – I offered to pay extra for his fuel and said if it was cold it would be my fault, but he said he couldn’t and I wouldn’t be getting my payment back.
I don’t understand why no one called to check the address when there were two house numbers on the order – there was obviously some mistake.I was really angry.
The only reason for getting a takeaway was for my daughter’s birthday.
I eventually ended up going on Just Eat and ordering pizza, and spending another £20
Quote:I was fuming. It’s daylight robbery. It was my technical error so if it turned up late and cold I didn’t mind that, but I should still get the food. I usually use Just Eat or Foodhub and I’ve never had this problem with them. It was the first time and the last time I will use Deliveroo.
StrumSolo > 07/11/2019, 13:15
spitefulI > 07/11/2019, 13:19
Hilary Briss > 07/11/2019, 14:05
FantasticMR > 07/11/2019, 14:08
(07/11/2019, 12:56)ReedeFox Wrote:
Quote:I was going into hospital the next day, My money is on a triple heart bypass
Dawn has now said she will NEVER be using Deliveroo again: Back to Just Eat is it Dawn? Bollocks she won't, that would mean she would have to walk to get her food.
Quote: I usually use Just Eat or Foodhub and I’ve never had this problem with them. Have you tried cooking food Dawn? It's refreshing.
StrumSolo > 07/11/2019, 15:22
Quote:Foodhub
parkaner > 07/11/2019, 15:36