hi wondering if any of you guys have a had a problem with the fire call system when calling from PC it says to enter the 4 digit pin but when you go to do it it doesn't register that you have typed anything in ?? i have tryed everything including typing in the correct pin over 5 times.....
wondering how to get past the bug?
suggestions would be appreciated
RE: firecall pc minutes
Bobby72 > 13/04/2015, 09:25
I have had the same problem several times and lost credits in the process. Reported it to admin but still nothing done about it.
RE: firecall pc minutes
The Boss > 13/04/2015, 09:48
Hi carlboi12,
The provider we're using for routing these calls is currently having issues giving us the numbers entered.
You shouldn't lose any credits as it only charges you once you enter your 4 digit pin.
If you believe you have lost credits please email theboss@rampant.tv and I'll look into it for you.
Regards,
The Boss
RE: firecall pc minutes
phoenixgamer8890 > 14/04/2015, 10:49
There has been a problem with using the PC (mic) for a little while now as it seems that the pin is never registered even though you hear the dial when you click the right numbers. However using a phone works every time now so that is good
RE: firecall pc minutes
nathanjames25 > 14/04/2015, 15:55
Ive had the same problem with the PC, not really keen on using my mobile and it showing up on my phone bill. Whenever it tells me to enter the pin it lags and doesnt say its worked which is a bit frustrating. but agree with above that the phone systems good :)
RE: firecall pc minutes
carlboi12 > 16/04/2015, 23:34
tankyou very much for all your adivce :)!
RE: firecall pc minutes
bambatta > 17/04/2015, 11:59
They must be sorting it as the call from the PC link on the firecall tab is currently not working, maybe it's off line until they
find a fix for the problem...........