• Charged for show I couldn’t watch (resolved)
  • Charged for show I couldn’t watch (resolved)

    The coconut > 26/05/2018, 17:37

    I’ve just paid for a private with Taylor Rose but the video froze and I couldn’t see anything despite attempts to refresh. Please reimburse the credits as I don’t like paying for something I didn’t get to enjoy!
  • RE: Charged for show I couldn’t watch

    FantasticMR > 30/05/2018, 10:14

    (26/05/2018, 17:37)The coconut Wrote: I’ve just paid for a private with Taylor Rose but the video froze and I couldn’t see anything despite attempts to refresh. Please reimburse the credits as I don’t like paying for something I didn’t get to enjoy!

    Hi There,

    We'll look into this and get it sorted for you.
  • RE: Charged for show I couldn’t watch

    StrumSolo > 30/05/2018, 12:01

    hi coconut, the credits have now been refunded.