Hi, I sent an email at the weekend to support@rampant.tv regarding an issue with my credit balance. Is this the correct address for such issues and what is the timescale for a reply? Thanks
RE: Credits issue
iamme > 14/07/2015, 11:36
Hi Nick,
We have received your request and are currently looking into your account.
Thanks!
RE: Credits issue
Nick55 > 18/07/2015, 10:35
I expected the credit back within 48 hrs or so- is the process likely to take much longer? I have delayed topping up more while waiting for this to be resolved. Thanks