Hello,
I'm wondering if you can help, a couple of occasions when I've been on the phone, it suddenly cuts out and says your credit has expired, but I've had plenty of credits, like tonight I had over 2000 credits and I got that message and the phone cut off, i tried to call back but it said credit expired still, but it was taking credits off me in the meantime trying to call back.

kind regards 
jonson34

HI Jonson34,

We'll get this looked into for you.

Would you be able to tell me on which date and roughly what time you were cut off, please?

Hi fantasticMr
I called on the 9th December, got cut off at 22:14, 22:39, 23:10, then from 23:47 to 23:50 I made 5 calls, and I was told I had no credit, but I had over 2000, but it was still taking credit off me,

thank you for getting back to me 

kind regards 
jonson 34