Can’t buy credits on web app on mobile

Can’t buy credits on web app on mobile
Can’t buy credits on web app on mobile

higrid > 07/05/2025, 00:36

Can’t seem to buy credits using my card in the mobile website. I can enter card info no issue but when I got to add my name etc to make payment, it won’t work. Any fixes planned?
RE: Can’t buy credits on web app on mobile

StrumSolo > 07/05/2025, 19:37

(07/05/2025, 00:36)higrid Wrote: Can’t seem to buy credits using my card in the mobile website. I can enter card info no issue but when I got to add my name etc to make payment, it won’t work. Any fixes planned?

Hi Higrid, we'll look in to this for you. Just to clarify is the 'first name' and 'last name' fields at the top of the form you're having issues with, or something else? It'd be useful if you could let us know your device and browser too. Thanks.
RE: Can’t buy credits on web app on mobile

higrid > 08/05/2025, 11:23

Yeah, fields are there. Everytime I tap on the field to type in, it just works like a tickbox rather than and editable field. Device is iPhone 12 on Chrome browser.
Next Oldest Next Newest