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lost credits
16/11/2017, 16:26 (This post was last modified: 16/11/2017, 16:26 by kearnnoone.)
Post: #1
lost credits
just tried topping up my credits and it got stuck on the verifying part
checked my account and they've taken the money
any help?
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16/11/2017, 18:05
Post: #2
RE: lost credits
I mentioned this potential solution in another thread to someone else who has reported this problem.

Try opening up another tab and checking your credits. I have often had this issue paying for VIP and have found that the transaction had in fact already been completed but the page was stuck in a loop. The new tab showed my credits had been added successfully so I just closed down the tab with the stuck message and everything was OK after that.

This has worked for me the last couple of times this has happened so I never flagged it as an issue.
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09/01/2018, 08:24
Post: #3
RE: lost credits
Hey Guys, we'll get this looked into for you. Will reply back here.

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09/01/2018, 16:59
Post: #4
RE: lost credits
(09/01/2018, 02:21)CarpGuru83 Wrote:  
(16/11/2017, 16:26)kearnnoone Wrote:  just tried topping up my credits and it got stuck on the verifying part
checked my account and they've taken the money
any help?

I’ve lost credit also 

False alarm on this one.

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09/01/2018, 17:05
Post: #5
RE: lost credits
(09/01/2018, 17:04)CarpGuru83 Wrote:  Dunno fella I’m new on here

I don't understand?

You thought you were missing credits, we have worked out that you aren't.

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11/01/2018, 19:43
Post: #6
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