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lost credits
16/11/2017, 16:26 (This post was last modified: 16/11/2017, 16:26 by kearnnoone.)
Post: #1
lost credits
just tried topping up my credits and it got stuck on the verifying part
checked my account and they've taken the money
any help?
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16/11/2017, 18:05
Post: #2
RE: lost credits
I mentioned this potential solution in another thread to someone else who has reported this problem.

Try opening up another tab and checking your credits. I have often had this issue paying for VIP and have found that the transaction had in fact already been completed but the page was stuck in a loop. The new tab showed my credits had been added successfully so I just closed down the tab with the stuck message and everything was OK after that.

This has worked for me the last couple of times this has happened so I never flagged it as an issue.
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