Share:
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
Roku Rampant.TV App
29/09/2017, 16:38 (This post was last modified: 30/09/2017, 00:44 by kooky_007.)
Post: #1
Roku Rampant.TV App
The screen aspect ratio of the Roku app is incorrect, so the girls are not fully on screen.  Rolleyes  


[Image: image-_F76_A_58_C30_CC1.jpg]

[Image: MCXxV3ox.gif]
Find all posts by this user
Add Thank You Quote this message in a reply
[-] The following 1 user says Thank You to kooky_007 for this post:
FantasticMR
04/10/2017, 11:08
Post: #2
RE: Roku Rampant.TV App
Thanks Kooky, lets get that sorted.

Visit us @ www.rampant.tv

Follow us on Twitter @RampantTV

[Image: 29x77]
Visit this user's website Find all posts by this user
Add Thank You Quote this message in a reply
04/10/2017, 16:08
Post: #3
RE: Roku Rampant.TV App
Hi, I've had a look at this on our Roku and it's all fine for us.
Is it still bad for you? Could have just been a hiccup by the production team maybe?

Twitter: @dVious_Rampant

Running away with Anna Kendrick, Goodbye!
Visit this user's website Find all posts by this user
Add Thank You Quote this message in a reply
04/10/2017, 17:36 (This post was last modified: 04/10/2017, 19:05 by kooky_007.)
Post: #4
RE: Roku Rampant.TV App
Hi, Still same, on ALL the channels. Even deleted and reinstalled the app.

Using Version 3.8, Build 320 of the app.

[Image: MCXxV3ox.gif]
Find all posts by this user
Add Thank You Quote this message in a reply
05/10/2017, 11:59
Post: #5
RE: Roku Rampant.TV App
Hi, would you be able to let us know which Roku device you are using? Also, if possible your viewing resolution (e.g. 720p, 1080p), so this can be looked into further?
Find all posts by this user
Add Thank You Quote this message in a reply
05/10/2017, 15:28
Post: #6
RE: Roku Rampant.TV App
Hi, Using a Roku 3 device. Viewing resolution is 720p, also tried it in 1080p which it's still the same.

[Image: MCXxV3ox.gif]
Find all posts by this user
Add Thank You Quote this message in a reply
06/10/2017, 08:45
Post: #7
RE: Roku Rampant.TV App
Hello, in our testing everything appears to scale correctly. Could you check your tv scaling settings? Depending on your tv, this may be called "scaling", "picture size", "aspect ratio" or something similar. Often tvs will default to an automatic scaling mode, that is not always compatible with roku devices. If you could find this setting (it may be available from a button on your remote), and see if any of the available options fix the problem. If not, at least we can then rule this out.
Find all posts by this user
Add Thank You Quote this message in a reply
[-] The following 1 user says Thank You to sbryce_12345 for this post:
FantasticMR
06/10/2017, 17:27 (This post was last modified: 09/10/2017, 17:35 by kooky_007.)
Post: #8
RE: Roku Rampant.TV App
Hi, That's funny, already checked the scaling settings before and it was still the same. Anyway, tried all the scaling settings and still the same effect.  
This only occurred since updating the app, the previous version had been scaled correctly.
Find all posts by this user
Add Thank You Quote this message in a reply
09/10/2017, 08:46 (This post was last modified: 09/10/2017, 09:57 by sbryce_12345.)
Post: #9
RE: Roku Rampant.TV App
Hello.  There have been some changes made to the scaling code in the Roku channel, and a new version released.

Could you please update, and see if this improves the situation for you.  Your channel should update automatically within the next 24 hours.  If you would like to update manually, on your Roku device go to Settings->System->System Update->Check Now, and the channel should be updated.

The newest version is Version 4.0 - Build 1.  Hopefully these changes should fix the problem that you are undergoing.
Find all posts by this user
Add Thank You Quote this message in a reply
[-] The following 1 user says Thank You to sbryce_12345 for this post:
kooky_007
09/10/2017, 17:38 (This post was last modified: 09/10/2017, 17:48 by kooky_007.)
Post: #10
RE: Roku Rampant.TV App
Hi. The newest version has rectified the issue. Working nicely! Cheers. Biggrin
Find all posts by this user
Add Thank You Quote this message in a reply
[-] The following 2 users say Thank You to kooky_007 for this post:
FantasticMR, sbryce_12345




Users browsing this thread: 1 Guest(s)